Credit Risk Management Consulting

• Establish credit departments and credit goals as part of the total risk management system.

• Develop effective credit policies, manuals, and guidelines.

• Set up collection departments and train collection staff on collection techniques.

• Design and implement domestic and international credit insurance programs.

• Perform credit risk management audits for clients and financial institutions.

• Advise and educate clients on international credit standards, laws, and regulations.

Credit Insurance

• Protects against excessive of catastrophic losses.

• Provides a safety net to new markets, whether domestic or overseas.

• Allows you to pursue new customers more freely and provides higher lines of credit to existing ones.

• Assists in establishing a guide for effective credit risk management.

• Covers orders while in process but not yet shipped.

• Greatly enhances your borrowing power with banks and factoring companies.

• Strengthens compliance for Sarbanes-Oxley.

Credit Reports

• Encourages credit opportunities whether with new or existing customers.

• Identifies red flags within the financial data, especially items concerning slow or non-payment.

• Identifies known fraud records from a variety of industries.

• Includes commercial scores to help make fast and reliable credit decisions

• Helps to manage your commercial accounts receivable portfolio’s overall risk

Collection Training

This working seminar is composed of six units for developing communication skills necessary to adequately perform accounts receivable collections.

Using the communicative approach, the objective of this seminar is to identify, comprehend, and apply the skills of probing, detailing, explaining and negotiating in order to effectively perform fundamental accounts receivable collection activities.

Part I contains several role plays have been created for an individual with a collection skill level of basic to intermediate. Although the role plays are not specific to a particular company’s debt collection situation, the techniques and ideas used are applicable to every company’s collection challenges.

Part II helps participants to understand the 4 basic types of debtors: straightforward, passive/evasive, aggressive, and deceptive. During this part, participants are lead through a series of exercises that help them to understand how to create and use responses that will overcome various excuses for non-payment.

Part III introduces several communication markers and phrases that will help participates to organize their ability to explain and negotiate logically and effectively.

The key point in the training is to understand that collection techniques are unique to each individual and that the purpose of the role plays and exercises is to encourage opinions, ideas, and suggestions from the participants. It’s the discussion after each role play and the exercises that makes this training quite valuable in understanding how to be a more effective collector.

Your company's accounts receivables are one of its most important assets and whatever the industry, their continuous monitoring and collection are of the utmost importance. As each day goes by that an account remains unpaid, the risk that it will become uncollectible greatly increases.

There are thousands of debt collection companies and collection attorneys throughout the US. Many specialize in collecting either consumer or commercial claims. Trying to understand the best fit for your company's needs can be a daunting task. SRMS understands the importance of matching the strengths of the appropriate collection agency or attorney with your company's needs and goals.

Benefits to Outsourcing your Debt Collections needs:

• Removes the stress due to not being paid

• Allows you to concentrate on your main business

• Reduces potential write-offs

• Maintains and increases cash flow

• Zero Risk to your company to outsource since fees are success based

Stellar Risk Management Services, Inc. is an independent agent for several debt collection agencies that provide this debt collection services. Please contact Stellar Risk Management by email or phone. We will be very pleased to discuss this very useful credit risk management tool with you.